Keeping your account safe: a short, honest guide
Passwords, codes and the scams that are going around right now.
We get the occasional message from someone who lost access to an account somewhere, not here, thankfully, and it's almost always the same story. Reused password, then a leak on some other site.
Use a different password here
Long beats clever. Three or four random words strung together is easier to remember and harder to guess than "P@ssw0rd1".
We will never ask for your code
Our 6-digit codes are for you to type on our site. Nobody from our team will ask you for one on WhatsApp, email or phone. If someone does, it's a scam.
Check the address bar
Fake login pages look identical to real ones. Check the website address before you type your password.
Signing in on a shared computer?
Sign out when you're done. Sounds obvious; people forget.
If anything looks off with your account, contact us through the contact page and we'll help sort it out.
